Terms & Conditions
MD Telehealth Platform LLC DBA Joey Med is committed to protecting your health information in compliance with HIPAA regulations.
Last Updated : January 1, 2025
Introduction
MD Telehealth Platform LLC d/b/a joey med ("joey med ," "we," or "us") owns and operates the website located at www.joeymed.com ("Platform"). Your access and use of the Platform, its content ("Content"), and the products or services provided through the Platform (collectively, "Service") are governed by these Terms & Conditions ("Agreement").
Services Offered
joey is a telehealth and technology company connecting patients with licensed medical providers and pharmacies. We offer consultations, prescription fulfillment, and non-prescription products related to weight loss, sexual health, and Wellness & Longevity treatments.
Website & Third-Party Services
joey med operates solely through the Platform (www.joeymed.com) and collaborates with third-party providers, including Jotform, Keragon, Google Workspace, PracticeQ, GoHighLevel, eRX, and Amazon AWS. All personal and health data collected are managed through HIPAA-compliant third-party services.
User Requirements
To use the Service, you must be at least 18 years old. You will be required to create an account through our third-party electronic health record platform PracticeQ.
Payment & Transactions
joey med accepts payments via Square. Additional taxes and shipping costs may apply, depending on the patient's address. Subscription-based products involve automatic billing, and you may cancel services upon request.
Refund Policy
No refunds are available for dispensed medication. However, a full refund will be provided if a patient does not qualify for a prescription or if the service is canceled before shipping.
Privacy & Data Protection
joey med complies with HIPAA and similar data protection laws. We collect personal and health-related information only as necessary to provide medical services.
Telehealth Consent
By using joey med's telehealth services, you consent to electronic consultations with licensed medical providers.
Dispute Resolution & Arbitration
All disputes will be resolved through binding arbitration in accordance with Florida state law. You waive the right to participate in class action lawsuits.
Limitation of Liability
joey med’s liability for any claims is limited to $1,000. This limitation applies to all claims arising from the use of our services, except in cases of gross negligence or willful misconduct.
Termination of Service
joey med reserves the right to terminate your access to the Service for any violation of this Agreement, including fraudulent activity or misuse of the Platform.
Intellectual Property
All trademarks, logos, and content displayed on joey med’s website are protected by intellectual property laws. Any unauthorized use of joey med’s intellectual property is strictly prohibited.
Governing Law
This Agreement is governed by the laws of the State of Florida.
For any questions or concerns, contact us at support@joeymed.com.