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Privacy Policy

MD Telehealth Platform LLC DBA Joey Med is committed to protecting yohealth information in compliance with HIPAA regulations.
By Joey Med
5 min read
Updated: January 1, 2025

Our Legal Responsibilities

We are required by law (the Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA) to protect the privacy of your protected health information (PHI), to provide you with this notice of our legal duties and privacy practices, and to abide by the terms currently in effect.

We have the right to change the terms of this notice and to make the new provisions effective for all PHI we maintain. If we make any material change to our policies, we will promptly revise and distribute this notice or post a new version on our website.

How We May Use and Disclose Your Protected Health Information

  • Treatment: We may use and disclose your PHI to provide you with medical treatment or services. This includes sharing information with doctors, nurses, technicians, or other personnel who are involved in your care—both within and outside our organization.
  • Payment: We may use and disclose your PHI to obtain payment for the treatment and services you receive.
  • Health Care Operations: We may use and disclose your PHI for our healthcare operations, such as reviewing the quality of care, training staff, and conducting quality assessments.
  • Appointment Reminders and Patient Communications: We may use or disclose your PHI to contact you as a reminder that you have an appointment or to follow up on lab results.
  • Marketing and Promotional Communications: We may use your PHI to provide you with information about services or products that may be of interest to you. You have the right to opt out of receiving such materials.
  • Others Involved in Your Health Care: We may disclose your PHI to a friend or family member who is involved in your medical care if you agree or do not object.
  • Research: We will not use or disclose your PHI for research purposes without your explicit written authorization.
  • Public Health and Safety: We may disclose your PHI to public health authorities to prevent or control disease or report adverse events.
  • Health Oversight Activities: We may disclose your PHI to governmental agencies for activities such as inspections, audits, and investigations.
  • Required by Law: We will disclose PHI about you when required by federal, state, or local law.
  • Legal and Law Enforcement: We may disclose your PHI for law enforcement purposes as required by law or to avert a serious threat to health or safety.

Your Rights Regarding Your Protected Health Information

  • Right to Access: You have the right to inspect and obtain copies of your PHI.
  • Right to Amend: You may request an amendment to your PHI if you believe it is incorrect or incomplete.
  • Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures of your PHI.
  • Right to Request Restrictions: You may request restrictions on how we use or disclose your PHI.
  • Right to Confidential Communications: You may request that we communicate with you about medical matters in a specific way or at a certain location.
  • Right to a Paper Copy of This Notice: You have the right to request a paper copy of this Privacy Policy.

Complaints or Questions

If you believe your privacy rights have been violated or if you have any questions about this policy, you may contact our Privacy Official:

Name: Karim Gaber
Phone: (917) 400-1813
Address: 1706 Belleair Forest Drive #304, Belleair, FL 33756

You also have the right to file a complaint with the U.S. Department of Health and Human Services. We will provide you the address to file your complaint upon request. We will not retaliate against you for filing a complaint.

Joey Med – Telehealth Platform & Online Pharmacy